Privacy Policy
This Privacy Policy describes how the Company collects, uses, stores, and discloses personal information obtained through the platform. Users are encouraged to read this document carefully before providing any personal information. By continuing to use the platform, the user acknowledges the practices described herein.
Information We Collect
The Company collects personal information from users through several means in the course of operating the platform and fulfilling membership requests. The categories of information collected include the following.
- Identity and contact information, including full name and email address, provided by the user when registering for platform access or submitting enquiries through the contact form.
- Usage and technical data, including IP address, browser type, device identifiers, pages visited, and session duration, collected automatically through platform analytics tools during each visit.
- Communication records, including the content of messages submitted through the platform's contact form and any subsequent correspondence between the user and the Company's research or support team.
- Preference and settings data, including cookie consent records, notification preferences, and dashboard configuration choices stored in association with the user's platform account where applicable.
How We Use Your Information
The Company uses personal information collected from users for the following documented purposes, in each case limited to what is necessary and proportionate to the stated purpose.
- To administer and maintain user access to the platform, including processing membership registrations, managing account credentials, and providing access to the signals dashboard and methodology documentation.
- To respond to enquiries, support requests, and feedback submitted by users through the contact form or by direct communication, ensuring each message receives a considered and accurate response.
- To improve the performance, reliability, and analytical content of the platform by analysing aggregated usage data and identifying areas where the user experience or signal documentation can be enhanced.
- To fulfil legal and compliance obligations under applicable Australian law, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles, and to respond to lawful requests from regulatory authorities.
Legal Basis for Processing
The Company processes personal information on the following legal bases, each of which applies to the specific processing activities described in this policy as relevant to Australian privacy law.
The primary legal bases for processing are the performance of the membership agreement between the user and the Company, the Company's legitimate interest in operating a secure and functional analytical platform, compliance with applicable legal obligations under Australian law, and, where required, the user's explicit consent. Where processing is based on consent, the user may withdraw that consent at any time without affecting the lawfulness of any processing carried out prior to withdrawal. Withdrawal of consent may affect the user's ability to access certain platform features that depend on the consented processing activity.
Sharing Information
The Company does not sell, rent, or trade personal information to third parties. Disclosure of personal information is limited to the circumstances described below.
- Service providers engaged by the Company to support platform operations — including hosting infrastructure providers, analytics service operators, and email delivery systems — may process personal information on the Company's behalf. These providers are contractually bound to process data only as instructed by the Company and in accordance with applicable privacy law.
- Regulatory and law enforcement authorities may receive personal information where the Company is required by law, court order, or regulatory obligation to make such a disclosure. The Company will notify affected users where permitted by law.
- In the event that the Company undergoes a structural change, including a merger, acquisition, or transfer of business assets, personal information held by the Company may be transferred to the successor entity. Users will be notified of any such transfer and the privacy practices applicable to their information following the transition.
Data Security
The Company implements technical and organisational security measures appropriate to the nature and sensitivity of the personal information it holds. These measures include encrypted data transmission, access controls limiting staff access to personal information on a need-to-know basis, and periodic review of security practices. Notwithstanding these measures, no data transmission over the internet or electronic storage system can be guaranteed to be entirely secure. The Company cannot warrant the absolute security of personal information transmitted to or stored on the platform and encourages users to take reasonable precautions when accessing their accounts from shared or public devices.
Your Rights
Users have rights in relation to their personal information under the Privacy Act 1988 (Cth) and the Australian Privacy Principles. The Company will respond to all rights requests within a reasonable timeframe.
- The right to access personal information held by the Company, including a request for a copy of the data in a commonly used format, subject to verification of the user's identity and any applicable legal exemptions.
- The right to request correction of personal information that is inaccurate, incomplete, or out of date. The Company will take reasonable steps to correct information or, where it declines, will provide written reasons for that decision.
- The right to make a complaint to the Office of the Australian Information Commissioner where the user believes the Company has interfered with their privacy or failed to comply with the Australian Privacy Principles.
- The right to request the deletion of personal information held by the Company, subject to any legal obligation the Company has to retain that information for a specified period under applicable Australian law.
Cookies and Tracking
The platform uses cookies and similar tracking technologies to support essential functionality, measure platform performance, and record user preferences. Users may manage their cookie preferences through the platform's consent interface or through their browser settings at any time. For a full explanation of the categories of cookies used and how to adjust preferences, users are directed to the platform's Cookie Policy.
View Cookie Policy View Cookie Policy
Contact Us
Users wishing to exercise their privacy rights, submit a data access or correction request, or raise a concern about how their personal information is handled may contact the Company through the contact page. All privacy-related enquiries will be acknowledged promptly and responded to in accordance with the Company's obligations under applicable Australian privacy legislation.
Email Address: content@spaurwuedtoli.sbs
Phone: +61-3-1133-0021
Office Address: 570 Bourke Street, Level 17 & 24, Melbourne, VIC 3000, Australia
Changes to This Policy
The Company reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, platform operations, or data processing practices. Any amendments will be published on this page with an updated revision date. Continued use of the platform following the publication of a revised policy constitutes acceptance of the updated terms. Users are encouraged to review this policy periodically to remain informed of how their personal information is collected, used, and protected.